Monthly Archives: March 2017
Cognitive Bias in Healthcare & How We Overcome It
Blog by Joe Babaian. Up to 40 percent of annual deaths from each of five leading US causes are preventable. Let that sink in. The CDC reported this for 2010 and again for 2014. To be sure, an improvement was seen from 2010 to 2014, as seen on the graph below. The impact remains distressing. We […]
Patient Experience in 2017
Blog post by Colin Hung This week the Beryl Institute holds its annual Patient Experience Conference in Denver CO. This is a fantastic event. If you are involved with or interested in patient experience, I would strongly encourage you to attend in 2018. I will be following this year’s conference via the #PX2017 hashtag. In […]
Online Reputations in Healthcare
Blog post by Colin Hung Over the past few weeks I have had no fewer than five different conversations on the topic of online reputations in healthcare. It started with a fun and lively debate with my colleagues at work. There are a few members of the team who are not active on social media […]
Consumerism in Healthcare
Blog post by Colin Hung Over the past few weeks I’ve had hundreds of conversations with healthcare peers – a positive consequence of being at the #HIMSS17 conference and traveling for work for the past 6 weeks in a row. There was one topic that kept popping up – consumerism in healthcare (something I talked […]
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