Monthly Archives: March 2015

Flip The Complaint

Blog post by Bernadette Keefe MD We can complain because rose bushes have thorns or we can rejoice because thorn bushes have roses. – Abraham Lincoln Human beings seem hardwired to complain. To breathe is to complain, it seems. Americans in particular, are considered to be particularly expert at it. Superficial complaints about healthcare are a […]

Grassroots Change + Personal Accountability in Healthcare

Blog post by Colin Hung Change is never easy. It takes courage, hard work and a bias for action. In healthcare, change is especially difficult. The risk-adverse culture, hierarchical organizations and ready willingness to blame “the system” rather than accept personal accountability are powerful headwinds that would-be-change-agents face in healthcare. In a recent blog post, […]

Data Sharing for Research & Care

Blog post by Janet Freeman-Daily & Colin Hung The President’s Cancer Panel (PCP) 2014-15 workshop series, Connected Health: Improving Patients’ Engagement and Activation for Cancer-Related Health Outcomes, aims “to answer timely, critical questions about connected health strategies and technologies and their potential to engage and activate individuals and patients, with the ultimate goal of improving […]

A Matter of Trust

Blog post by Bernadette Keefe MD Breaking someone’s trust is like crumpling up a piece of paper. You can smooth it over but its never going to be the same again. – anonymous There is perhaps no more central concept to human communication and relationships than trust: “belief that someone or something is reliable,good,honest,effective”. This holds true […]

Live Long and Prosper: The Role of Logic & Emotional Intelligence in Healthcare

Blog post by Joe Babaian The conflict felt when choosing what can be done, what must be done, and what should be done in healthcare is ever present. We regularly find ourselves in highly emotional situations dealing with life and death being managed by highly-skilled healthcare workers balancing science and logic with the human needs […]